Privacy Policy

Last updated: May 2026

1. Commitment to Privacy

At Jaywa Aesthetics, we are dedicated to protecting your privacy and safeguarding your personal and medical information. This Privacy Policy outlines how we collect, use, disclose, and manage your data in accordance with the Australian Privacy Principles (APPs) set under the Privacy Act 1988.

2. Information We Collect

To provide high-quality clinical and aesthetic treatments, we must collect relevant personal and health information. This information may include:

• Identity data such as your full name, date of birth, and gender.
• Contact details including your email address, phone number, and physical address.
• Sensitive health information such as medical history, skin conditions, current medications, allergies, and pre-existing medical layouts.
• Clinical photographs (before and after images) taken for diagnostic, assessment, and treatment tracking purposes.

3. How We Use Your Information

We use your collected data strictly to ensure the highest standards of safety and care. Your information is used for:

• Managing appointment bookings, consultations, and tailored clinical pathways.
• Reviewing your medical eligibility for specific advanced procedures like cryolipolysis or high-intensity ultrasound.
• Sending critical clinical updates, appointment reminders, and follow-up care guidelines.

4. Data Security and Confidentiality

Your health and personal data are stored securely through encrypted clinical management systems. We restrict internal access to your records; only authorized clinical practitioners and administrative staff bound by strict confidentiality agreements can access your files. We employ advanced digital shielding protocols to minimize any risks of unauthorized access, disclosure, or alteration.

5. Disclosure of Information

We do not sell, rent, or trade your personal or health data to third parties. Your information will only be shared when legally required, or with your explicit written consent—such as when coordinating care with another medical practitioner or specialist.

6. Access and Corrections

Under the Australian Privacy Principles, you maintain the right to access the personal and medical information we hold about you. You may also request corrections if you believe any detailed record is inaccurate, incomplete, or outdated. To initiate an access or correction request, please contact our privacy officer directly via the information below.

7. Privacy Inquiries

For any queries regarding this Privacy Policy, or if you wish to lodge a formal inquiry regarding how your digital information is handled at our clinic, please reach out to us: